Access to connectivity and training: the main challenges of remote education

More than a year after the start of the Covid-19 pandemic, large companies and institutions continue to adapt and implement digital tools. In this context, the crisis also emphasized the importance of technology in education.

According to the study ‘The use of technology in the innovation of teaching practice’, prepared by the Inter-American Dialogue Education Program and with the collaboration of Microsoft, the biggest challenges in conducting virtual classes were the ‘lack of connectivity and ‘ lack of technological training or access to technology’. Remote education, therefore, has become a real challenge to adapt to a new learning model for the entire ecosystem of teachers, students, families, and institutions.

In most countries in the region, education authorities have focused on developing immediate strategies and actions to meet the demand for virtual education and, in particular, the demands of teachers.

Currently in Brazil, the modality of hybrid or face-to-face education is being resumed, but the reality is that since the beginning of the pandemic, access to education was at the center of the conversation, for two reasons: first, governments worked to guarantee the right to it. and then students and schools, particularly in basic education, but also in higher education, demanded greater adaptation to traditional teaching models.

Digital platforms to optimize remote and comprehensive education

Among the main lessons learned from the study, the application of technologies such as digital platforms to facilitate teaching practice stands out. However, there are some issues to consider:

  1. Training on digital platforms for teachers is essential. During the pandemic, extremely sophisticated platforms were developed and were not used by teachers due to their complexity. An alternative to this lies in the proliferation of training offers, such as MOOCs (Massive Open Online Courses), which are very specialized both in the subject and in specific technological functions or tools.
  2. Driving usability of digital educational platforms. The use of digital platforms allows you to easily and quickly scale and replicate effective and proven initiatives, under an interface known by teachers and of international standard. They also make the assessment process transparent and provide a secure environment for qualifications and confidential information.

In this sense, motivated by the need to be fully adapted to the new context of education and literature, FTD Educação, one of the leaders in educational solutions in Brazil, launched the company’s first 100% digital material, the result of a large project in partnership with Azure, Microsoft’s cloud platform. Quant Bot aims to bring innovative and fun learning to children, from cloud technology, gamification, and Artificial Intelligence (AI). The project is part of a broad digital transformation process developed in recent years by FTD Educação and which had the support of important consultants, such as Accenture, PWC, among others.

For this innovation, available to national schools and teachers, to be made viable, FTD Educação began its digitalization through internal actions, such as the use of Microsoft 365, a software package and collaboration applications, which was responsible for bringing a changing paradigm in collaboration and communication within the publisher. In this scenario of looking to the future and seeking new ways of teaching and learning, FTD Educação implemented the Maker concept in its educational solutions, a movement based on the idea that anyone has the ability to create, manufacture, repair, and change objects and solutions with their own hands; in addition to providing active, informal and fun learning.

“Without a doubt, the pandemic represented a paradigm that was already inevitable in the education sector. This is the time to think about what the future will be like in school, how we will use the lessons learned after the response to the COVID-19 pandemic, how we will embrace this new demand for skills, and how to bring it into today’s classrooms, how to ensure that students accept it, and that will result in more learning, bearing in mind that the connection between students and teachers is at the heart of quality education, and this connection and participation must persist, regardless of our physical environment,” commented Luciano Braverman, Microsoft Education Director for Latin America.

Education requires a complete digital transformation that allows schools, educators, and students to have the tools they need to support learning, regardless of factors such as climate, transport limitations, or a global health crisis. And Microsoft is here to support schools, educators, students, and educational authorities around the world, no matter what model of distance learning they adopt.

To read the full report, go to: 

For more information on the work of the Inter-American Dialogue in Education, visit: 

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